I have been using CCL for 10 years now. I decided I needed a new PC recently, and due to the lack of GPU's right now, and me being very specific about what I wanted inside my new PC i contacted CCL. The guy was very helpful and told me to email them the exact specs and they would quote me a price that included assembley. This seems the only way to get an RTX30** right now. I recieved the quote and after adding up the parts value It looked like I would be paying around £100 for CCL to build the PC for me (this includes 3 year warranty). I accepted the quote and transfered the payment to them (this is the only way to pay for a build that is not listed on the website) Received a call a few days later. There was a compatibility issue with the case and cooler i had chosen. (Lewis) patiently sat on the phone offering multiple options for me to look at. Also checking with the guys who assemble the PC to see if one or another alterative would work. Finally we had something that i was happy with and my order was revised and sent to me. The customer service there was 'above and beyond'. They dispatched my PC on the Friday afternoon and I received it Saturday morning. (Saturday DPD delivery) I cant fault the build quality of this PC. All the wiring is neatly wrapped and routed and fixed in place. A much better job than I would have made of it. It arrived set up in Bios to the memory I had selected (4000Mhz) so no messing around needed. They preinstalled windows on the drive (free) for me so all i had to do was buy a liecence key to fully activate. It came with all the spare cables and parts that were not used in the build. (PSU cables, SATA cables, spacers brackets ect from the parts boxes). 3 year warranty Inspection sheet showing all the testing that had been carried out before dispatch. Really cant fault the service and quality of work i received. Seems like people only post bad reviews on these sites. Just remember all the satisfided customers who dont feel the need to post a review when everything goes as expected.