I ordered a graphics card from ccl as a Christmas gift for my son it was a 5700xt powercolor it worked until start of March in which time I had to rma the item. Received the email saying they had received it and that they had ordered another for me, 6 weeks later still nothing heard so I messaged them and received a bland answer of if I’m nope happy I can have a refund, I didn’t want a refund I had bought this item while it was on deal I know I can’t afford to replace it again for the same price. Now three months down the line still heard nothing so messaged again and again received an email saying I’m having a refund tough luck, in three months of wait i had to chase this issues while my son has been without a card thinking Ccl will sort this out or at least offer a different card but i was offered nothing, totally hdisappointed in their customer service skills bland emails with no care in the world about the person at the other end and no contact to know what’s happening with my item, last time me or anyone I know will buy from Ccl.