I ordered an item and paid for the fastest delivery option. I had an order confirmation email after I made the order and in that email they said they'd send another when the order had shipped, so everything looked good. The day the order was supposed to come, I still hadn't received a shipping email. I had to get in contact on their website, and the person there on the chat said I needed to email them about it - so I did that, still no reply. I eventually phoned the company and explained that my order was meant to be delivered on that day but I didn't have a tracking number or any confirmation that my order had actually shipped. They took my email and said someone would get in touch. Fast forward a few days and I receive an email saying that the item I ordered wasn't in stock and that they could change or cancel the order. Really annoying that they couldn't have told me that before the day that it was meant to be delivered. Anyway, I found the exact same item on overclockers, ordered it and it was delivered the next day. It's a shame because I've ordered from ccl before and had fast delivery and good communication. Oh well... just wish they could have communicated better so that I could have bought it from elsewhere without the time spent waiting around.
3 years ago
CCL Computers has a
1.5
average rating
from
92
reviews
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