Two months without a motherboard that was confirmed faulty (I know it was faulty as I bought a replacement from Scan after waiting 2 weeks!), I still want the other to do an upgrade on my Daughters PC. It was within warranty and they had them in stock at the time. They don't respond to any type of communication! I have been a loyal customer for over 30 years (they started at the top of Leeds Road!). It seemed to go downhill after they closed the shop and went mail order only, the staff in the shop were the best! Not sure what to do now as I cannot get any rsponse from them so it looks like I am down £95 (+the £105 I spent to replace it!) I won't ever use or recommend them ever again!