I used to use CCL a lot and would recommend them to clients as reliable.
Sadly this seems to have changed.
Purchased a prebuilt system from them, delivered and was found faulty - not sure if they'd tested it at all. On return the GPU was faulty and the CPU incorrectly seated - as I say, not sure how this past test?
Now I find that the replacement GPU is freezing and will only stop black screening if I run it at 1/3 capacity - this is due to a fault across the line, causing hotspots on the VRAM - CCL agreed to replace as not fit for purpose, they built the system and failed to adequately cool the GPU, this cannot be described as anything other than their fault.
I return the GPU expecting an alternative to be sent, I have had to borrow a GPU as the ryzen range have no inbuilt GPU
Today I'm told that they can't find any fault with the card and will not replace. I told them the exact issue to prevent any misunderstanding but it seems they have ignored this
I have informed CCL that I will be taking legal advice and would urge anyone reading this to exercise caution in ordering from them
4 years ago
CCL Computers has a
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