I purchased a pair of sheepskin gloves, for nearly 80€. Happily received them and everything was fine. I do not wear gloves during summer, so I stored them for the summer period. Once I wore them again, I noticed, that the stitching was faulty and the seams came apart. I contacted the customer service. It took some time to receive an answer which basically said, that they don't feel responsible as I used the gloves for more than a year. Several E-Mails exchanged, as I consider that against the consumer rights act. The company advertises goods as long-lasting and sustainable, but still they argue that gloves (sheepskin made!) are not thought to last for more than one year. Finally they offered a refund, which I never received until now... Very, very poor performance and certainly not recommendable, not for quality and not for service....