In November 2021 I ordered a pair of house boots size 10 as a Christmas present and shortly thereafter a sweater for myself. Since neither article had arrived several weeks after Christmas, after much back-and-forth both orders were cancelled and the charges were reversed. To my surprise the house boots arrived in July 2022 (!), taped up in plastic with a few tatters of cardboard still included. They were a bit smudged from the trip but still usable, at least as a donation to the local homeless shelter, as they are too big for me. I told the company that I was willing to pay for them despite the eight-months delay and less-than-perfect condition upon arrival, but that I was not going to trust such an unreliable company with my credit card number and was going to send them a check instead. I was told huffily that that was not acceptable and it had to be by credit card. I have no intention to do that and have offered a bag of cash in a taped-up plastic bag instead, the same way I received my boots. Celtic & Co proved to be a real pain to deal with and I will never order from it again.