Please don’t sign up with them. I asked for a cancellation and they pressured me into just pausing my account during the pause, my cc got stolen and was cancelled and a new card issued. All other services tied to that card were unable to charge it (utilities, car note, Spotify, Netflix) however they managed to charge the cancelled card. I immediately asked for a cancellation and refund as I hadn’t used the service in months due to financial reasons. However they denied the refund even though support initially told me they did cancel and refund. I’ve tried speaking to multiple support agents and requested to speak to a manager which they said also denied my request, so I was gonna chalk it up and try speaking to my care counselor, however they suspended the ability to even speak to any counselors or use any of their services even though they charge you for a full month and it shows it’s set to cancel on 7/17.