Absolutely awful service. Ordered through local Oilclub and got the price, paid and delivery booked. Took 10 days to arrive. Caught the driver in his cab as he was writing the refusal to deliver note. Said my oil tank was cracked at the bands. It is NOT. He returned to my tank and pointed the "numerous cracks" out. Absolutely nothing there bar a very slight weathering. Blatantly obvious he has been told to refuse deliveries due to the massive spike in oil prices (paid at 69p, currently 123.5p). Have gone back to my local Oilfast guys and they are at 99p. Guy on phone said he is not surprised by Cetras behaviour. AVOID THESE BANDITS AT ALL COSTS. Their poor service has cost me over £125 due to the increase prices.