25 mins on 'phone to Sales team without getting through - 3 times in last 24 hours, as well as 15 mins on 'phone without getting through to Accounts.
No replies to emails - not even an automated acknowledgement.
These people are taking the Michael.
I have been a customer for 20 years and have seen the back office service deteriorate markedly over the last year.
Time to take my custom elsewhere.
8 months ago
Certas Energy has a
1.3
average rating
from
144
reviews
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