I usually order through Homefuels Direct and have had no problems until my last delivery. The Certas driver reversed into my drive got out of the vehicle looked at my oil tank which is up a small hill and drove off again. The oil was delivered a couple of days later but I was out so I don’t know from which company. I then get a voicemail from Certas saying there is a risk of the driver slipping so I have to install steps if I want any more oil. There has been a tank in that location for over 60 years and this has never happened before. Hopefully other drivers are less risk averse