Ordered oil over 2 weeks ago Ordered oil over 2 weeks ago. Cannot get hold of anyone, no phone numbers, no replies to emails. Where's my oil?? Reply from Heatingoil.co.uk 6 hours ago Good Morning - Thank you for your feedback. So sorry to hear this, please accept our sincere apologies for the delay you have experienced on your current order. From looking at your heating oil account, I can confirm your order is out for delivery today. If we can assist you any further, please don't hesitate to contact us directly. Kind Regards Heating Oil Reply 2nd Sept - How do I contact you directly?? Still no delivery! 3rd September - Email and voicemail stating delivery today, still no delivery!! 4th September - Called and received an email stating delivery today, still no delivery!! Waiting 30 mins on call with no answer The definition of the poorest service ever. They say you will get a delivery time and routing info sent, received nothing!! What do you have to do to get hold of someone or get a delivery?? Date of experience: 14 August 2024