Delivery Chaos Continues: Certas barricaded there local depot a few years ago so you couldn’t pop in for an update. Phone deleted, just call centre scripted contact now. Whoever you speak to gives same old drivel, break down, unexpected issues, tanker shared with other depots (straight from a script). No one in the call centre knows what’s happening either. They also run a delivery update site you can log into, unfortunately always says order not uploaded. So this is what happens when you allow monopolies in the energy supplies sector to run amok. Having booked my order in weeks ago and being given a latest delivery date I now have again the dreaded ‘we are experiencing delivery problems and will soon get back to you’ ? Wasted calls and energy plus other operators outside this district are just as bad. All these people don’t give a firm delivery date because they have a hidden agenda - Profit maximisation via logistics manipulation and lack of resources at the point of execution ie: Tankers and Drivers. They use their customers as a money tree and shake us hard on a regular basis. Keeping customers anxious about supply obviously keeps prices high as we all scramble twice a year to get oil. They know we ask for delivery when we’re low so keep us on edge so we can’t switch horses when they don’t deliver. Otherwise we then have to start another anxious process with another supplies who just does the same to us.