So, the customer service manager is GREAT. So is most of the support team. HOWEVER, this company charges OUT the ass, and has an ungodly amount of hidden fees, and gives people a f load of loop holes to jump through. To the point where this company DRAINED me of all the money I had. When they say it is the "final" payment. It isn't. Don't trust them. Be prepared to drop 2000 on it. If not more. All communication is done through email, or text. You don't even get to speak to an actual person over the phone. They're not apart of the Better Business Brueuo to report them. They can change their terms and conditions whenever they please. READ THEM! EVERYTIME. Had I known how f***ed off it would be to get my money. I would have uses a different company or something like cash app. INSTANT REFLECTION FEE is charge. Regardless of it is "instant". Even if you wait the alloted time to get it, thinking you wouldnt have to pay the IR. You're mistaken. I was told at least 10 different times that all my fees were the "final" one. Yet, everytime I paid them. I got charged more. What was initially supposed to be 200 down, turned into 2000. The Brueuo also decided it was a good idea to "protect my account" by doubling my IR. Granted they "compensated". However, they didn't tell me they did this until AFTER I paid the original 420 they asked for. All in all. F this company. Idk if every transaction is like this. However, to start up. It's a pain in the ass. DO YOUR RESEARCH AND READ ALL TERMS AND CONDITIONS.