I was disappointed by the preliminary survey which was conducted by email only and messages were batted back and forth with digital images attached. There were requests for an isolation switch to be installed then this was later rescinded; a request for the distance between the charging point and the electricity meter, though the charging point was to be connected to the electricity supply in the garage. Apparently the image of my garage consumer unit necessitated a new replacement to be installed but my electrical engineer said it was fine but the electrical wiring was not suitable for a 32 amp supply. This required a new cable to be laid, buried and installed on the day before the charging unit was to be installed. All of the above could have occurred in a calmer more timely fashion if only a site survey by one of your electrical engineers was conducted in advance of the Charging Point installation. I cannot find fault with the installation of the charging point itself; the engineer was friendly, efficient and speedy.