Very bad customer service, I had to wait for 4 days, and I still haven’t received my order, I left a msg and called 3 times to be promised that they will call me back and let me know why my order status stayed on “in progress” for 4 days and then when I finally asked to transfer my call to the complain department, when I finally spoke to Molly , she promised to compensate me for the 4 days delay and to make sure my order is delivered as soon as she figures out what’s wrong and why it hasn’t left the warehouse. Then she promises me that I will be compensated for my troubles and then she offered me 10$, what an insult, what a joke , I’ve paid 400 dollars to buy make up and. Good service and I end up being offered 10 dollars wow , yeah never buying nor recommending again . Plus the brand is really not worth it at all , you get tons of better stuff somewhere else where they actually care about their clients.
1 year ago
Charlotte Tilbury has a
3.8
average rating
from
13
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.