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Sophie
Extremely disappointed with this company. Made an order for 90 sachets of my usual nutrition drink at a total of £42. A few days later receive an email stating my order had been changed due to faulty stock, instead told me my account had been charged a grand total of £32 for just 20 sachets they had left!!! To top it off they dispatched this completely made up order an hour after sending me the email about the changes, not giving me chance to accept the changes! How on earth they came up with the price for the changed order, well, remains a mystery! Even the lady on the phone could not tell me how 90 units for £42 had become 20 for £32 not including my other nutrition drink that was in my original order!! Now having to wait to tell the postman to send it back, luckily I didn't have to pay to return! The only positive about the situation, now to see how long it takes to refund..... Never again!!!!!!
9 years ago
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Chemist Direct has a 2.9 average rating from 31 reviews

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