I have sent multiple emails to this company. They say the message you back and send “confirmation of address ect ect” but they don’t. I haven’t received any of what they “say they did”. They also say that I returned the item from Beaumont..which I didn’t. My address is in Lumberton so how is that possible? I need a WORKING number which they will NOT provide. This is a disaster. I keep having to leave reviews as they will not communicate any other way. This is horrible horrible customer service!!!!!! I’m attaching the emails I have sent, being they are falsely saying I don’t respond to. I’ve responded to them yet they fail to fix problem..don’t order from this company unless you want a huge runaround, lies, and false promises. I want my money back!!! Keep your jewelry but give me my money back!!! As I read later, the jewelry is cheaply made anyway. Terrible business and customer service!!!!