I wasn’t sure how I would feel about my ring when I ordered it as I struggle with the idea of cremation. I was upset that I wouldn’t have anywhere to go and pay my respects. My ring is beautiful and has brought me such comfort. I know now I have a permanent reminder of my lovely sister that I can cherish forever. When I received the order her middle name was spelled wrong (probably my untidy writing) but I contacted them and the next day I received a new certificate again sent by courier that had to be handed to the recipient. I cannot fault any stage of the process. I feel every stage is treated with dignity and respect.