I ordered a top £175 for my sons wedding, payment was made straight away , after 5 days it did not come I emailed them , also tried to phone them ,I left a message they said some one would get to me ,but they did not . so I emailed again 7 days after I ordered asking where my top was, they sent a reply saying sorry it was out of stock and would have to source their Ireland shop for stock, finally after 12 days it arrived ,it was too tight on one arms , so I decided to return it, I emailed them to let them know, the label they sent me was not free returns ,which I got as my top was over £150, so waited for the new returnee label to come ,then sent it back to them, Itracked it and they recieved it within 2 days of posting, no refund so I emailed asking them to confirm they had recieved it , they didnt reply ,tried phoning them ,they didnt answer. so had to email again ,finally they said yes they had recieved it , but no mention of refund , so again I emailed them asking when will I get my refund ? so far ive not heard a thing back, I will give them up to 2 weeks from receiving my top back then will take action ,there quick to take your money ,as people have said but not refund it shocking customer service's, Iwould never buy again from them