I ordered a dress and shawl as a mother of the bride outfit cost £380. I phoned them first to check they existed and checked out their retail shops really existed too. I spoke to a very pleasant person who took my order. The dress duly arrived several days later, but no pre warning via email of when it was due to arrive so luckily i was in. Tried dress on and size was massive . I still liked the outfit but decided it was not quite right for me and to be honest for the price the quality was not top notch either. I returned the dress the next day and tracked its return. I am still waiting for the refund. i tried phoning many times but only had call answered three times and each time a very pleasant person replies and blames the finance dept. The acceptance of the order , goods delivered and return signed for by company took a total of 5 days. Its now 20 days since the Order was returned and still no refund! BUYER BEWARE!,