Chesscom is beneath contempt. Short after opening my account and paying an annual registration fee of approx. 99 Chesscom accused me of cheating (using assistance e.q. computer engine) and closed my account. The immediate closing of the account was performed without any investigation. Followingly, the chesscom support was ignoring my emails. The only answers I received was that "I should reconsider my position", meaning that I should claim that I was cheating. After making it clear that I will be forced to take the legal actions and giving a deadline to Chesscom for returing my money or reopening my account, the Chesscom finally retured my money back. The whole issue took over 2 months. From my personal experience Chesscom is a bunch of hihgly incompetent self claimed "world`s leading experts" who cannot distinguish between a computer and a club player. Furthermore, chesscom treats the customer as a piece of s**t. I can only warn everybody from this chess server.