Although my chest of drawers arrived slightly damaged, it was quickly replaced and the Company actually agreed to give me the second one at a reduced price because I loved the product but it also had slight damage to it. If it wasn't for the damage, I would have given them 5 stars because they did not argue at all and just sorted the matter out as I had requested. I was given the option of a refund or a new chest of drawers but I chose to keep the one I had because of the time and inconvenience and they gave it me at a cheaper price. I love the product and they say it is a bedroom piece of furniture but it looks so beautiful in my hallway.