Having trouble getting the correct amount of refund. To start with i ordered 11 bridesmaids dresses . Only 10 arrived but i was charged for the 11. After calling to complain 1 was missing they refunded me straight away. Good i thought at least that was sorted . But no , when i returned 6 of the remaining dresses they said that they had already refunded the one. Which they hadn't they had refunded me the missing one. Now i am on week 3 of sending and receiving of emails . Someone in the customer service cannot do their maths. It is soo frustrating trying to get the refund off them. They also changed my paypal receipt saying oops made a refund too early , which was the missing dress, which they decided to back track and take off me. I am fed up to the back teeth of this company . The weddjng plans were going smoothly up until this point.
3 years ago
Chi Chi London has a
1.2
average rating
from
229
reviews
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