We could not be happier with our Chilton experience and bed frame. We walked in on a lark, expecting only to find traditional styles that are not our taste. Instead, they had a wide variety of styles and we found a frame that was perfect for us: modern and clean lines, but not self-consciously trendy and “cool” (and therefore likely to look dated very soon). It’s also more distinctive and much better made than the mass-produced (and mass-advertised) Trendy Top Seller from an online or major retailer. The frame is sturdy and beautiful. I love that we bought it from an actual store that works with craftsmen. And our interactions with people in the showroom and at the point of delivery were easy and comfortable.