I haven't made it yet to speaking with a clinician. I purchased labs/clinician consult. I received my functional health report/lab results with no information whatsoever about booking the consult appointment. Therefore, I had to call and ask how to schedule an appointment for my consult. I was sent the link via email to book my consult. One month is the soonest appointment to even get a consult! No mention that you would have to wait a month to get an appointment. I have read many reviews that their pharmacy delivery is also very slow. So, likely it will be 6 weeks-2 months until I can get treated. Not impressed. I may go with another company and just use my labs from Joi.