Greetings Christopher Ward Team! I wanted to write this note in an effort to compliment your Product as well as your excellent Staff. I would like to mention, with distinction, Ms. Wera Mettes exemplary service. She promptly responded to my inquiries, even outside of business hours, to include weekends. I am extremely please by my serendipitous purchased of this Trident C60. The Timepiece is meticulously crafted with materials and precision that equals or exceeds my other Swiss watches. My Burgundy colored bezel C60 has become my favorite watch and I have worn it everyday for the past month. I wish you all much success in the new Year and look forward to doing business with your fine Company again. Warm Regards. Alys