Having purchased a replacement strap for £85 (for my C9), that gave all indications that it was the correct fit, it seems that it was too narrow for the watch lugs. Therefore excessive strain was put on the pin springs, causing them to bow, and detach from the watch thereby allowing it to fall from my wrist on two occasions. I caught it once, and it fell to carpet on the second occasion - very lucky. The watch had been purchased, after much deliberation, as a 50th Birthday present from my wife and so it's very precious to me. Whilst I love the watch I am now too scared to wear it for fear of losing it permanently, or damaging it due to it falling to the floor - so I do not wear it. I had considered buying a Chris Ward Dive Watch in addition to the C9 - but as a result of this experience I will now look elsewhere. Incidentally, the once pristine, and expensive presentation box, was returned to me like it had been kicked around the office. I wanted to support a UK watch manufacturer, but I cannot recommend.