Update: I ordered 2 straps on the 4th of July in the sale period. I bought 2 watches from Christopher Ward before and the quality and service was pretty good, only the time to dispatch could take long. However, now I do need to share a pretty bad experience with the order of two straps. When I recieved the dispatch notification, I noticed there was a different address on it than the right one i gave with the order (the right address was actually in the order confirmation, the default shipping address in my account and the one i gave with the order). When I noted Christopher Ward of this problem, I was told that the package would be sent back to Christopher Ward and then again to the right address with express mail. All good. However, two days later and I noticed that didn't happen. I contacted Christopher Ward two times, and only after I saw the package was delivered at the wrong address. I was contacted again. Then I was told there was going to be a new package send to me with express mail. Well now I got a mail it has been send, and its been sent to the same wrong address again. I explained to the customer service what the right address and the problem was about 5 times, and in the end it still wasn't right. By quickly replying to the dispatch mail Christopher Ward was still be able to send it to the right address. When I finally got the straps, I notices one of them was the wrong size. So I contacted CW again, and the strap was sent again. Finally the right strap came, although the straight/curved spring bars were mixed up. In the end I got my straps (about a month later), but it seems like there is seriously something wrong with processing orders.