Impressive web site , and the watch when it arrived is well packaged and presented with good quality finish. I hope and trust it will be as impressive long term, and only time will tell. The delivery process seemed a bit difficult.After 48 hours I had not been advised of despatch details. It took a flurry of hurry up E mails to get confirmation of delivery. Communications were very polite and friendly but I feel you guys need to polish that Process , if you intend to really provide the top end Service... reflected in your Pricing. I wish you well and hope these comments are useful. Kind Regards Ron