My online order for a C8 Flyer Power Reserve was placed on the 5th, dispatched on the 10th and received here on the 11th October. The online ordering process was clear and went smoothly although I did have to make a 'phone call querying the strap as the website listed two, apparently identical, options with different part numbers for the standard sized item (okay for a 7" wrist, btw). I was able to apply a discount code so this was an added bonus (current offer runs up until the end of October so check their website for details of this). The watch itself is beautiful and a credit to the designers at Christopher Ward. Fantastic attention to detail and exceptional craftsmanship make this model a pleasure to wear. Very good value too when you consider the COSC certified, 'in house' SH21 movement. My only minor criticism is regarding the packaging of this item. Upon receipt, I noticed that the outer box had some impact damage to one corner. Unfortunately this had transferred to the inner presentation box and as I had originally intended to give this watch as a gift, was not really acceptable. To give them credit, where it's due, this was rectified within a week as Kyran sent a replacement that was much better protected from the rigours of delivery by a courier. A fantastic watch, a great experience and good support from their customer service department. Keep up the good work, Christopher Ward and the team!