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Mr David Griffiths
The service I received in ordering my new strap was excellent. Online order process straightforward and quick and it arrived in a couple of days suitably packed. However, I remain unhappy that I needed to replace the trap so quickly, especially as it ha torn at the quick-release lever which seems to me a design flaw. I do not accept Christopher Ward's assertion that a watch strap is 'a perishable item'.
7 years ago
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