Gorgeous products that my skin doesn't react to, and nice fast delivery. I also appreciate the minimal packaging so there's nothing unnecessary but the products are well protected. The packaging is all recyclable too - cardboard box, paper inside to protect the products...apart from the bubble wrap the nail polishes are packaged in, but I can reuse that so it's ok. I hope all their other customers make that effort too! I've bought from Ciate several times now and will do so in future too, because of the good quality products that are in gorgeous colours too :)