Very disappointed with my latest Ciate purchase (nailpolishes). I’m grateful to Leah in Customer Care for resolving my issues but I really shouldn’t of had the issues in the first place. Two damaged items and one already open and a used item, one item that said ‘not for resale’ on the back. Other 2 items were ok. They were gifts and I had to keep sending photos to customer care, 3 items finally got replaced but didn't arrive in time for my daughters birthday. One of the replacement items was also open and had gone thick and stringy (nailpolish) i’ve had to throw it away. Not sure i’d shop here again. Standards/quality control has definitely gone downhill.