After being heartbroken my old tapes had severely damaged by mold and been thrown in the bin...trying to find a tape with dads voice was difficult but manageable however upon getting it copied to USB over 3 times the sound on the copies were muffled...at the end I tried Magic Memories and finally Sound is perfect...I can finally hear dads voice. From start to finish was excellent and quick service too..I got a phone call to let me know the sound on the tape is fine...I was almost on my way to thinking there was no luck left...but lucky I tried magic memories...this was actually going to be my last shot on this tape after trying 3 different places locally.