It took almost 48 hrs. to get the key, I was very frustrated that I couldnt get the key so decided to cancel the order after 24 hrs. but guess what? you can't cancel if the order is waiting inspection or whatever, so after a very looong time i got the email saying I can finally get the key and I decided I didn't want it anymore so before I claimed the key tried to cancel it and guess what? you can't cancel it then either, so I got stuck with the key. after so long wanted to get the key elsewhere, good thing I didn't because I wolud be stuck with 2 of them. after that had no problem claiming the game but the wait was absurdly long.