I bought a version of 12 month Xbox game pass ultimate. I can't apply it to my Xbox account despite being told otherwise: Your request (#783577) has been updated. Reply to this email or click the link below: Lukelaw168 29 Sept 2024, 21:24 BST Quick Question about game pass ultimate offer. Does $80 option require a brand new xbox live account? http://cjscdkeys.zendesk.com/hc/requests/783577 Cecil D. (Tier 2 support) (CJS CD Keys - Support Ticket Center) 29 Sept 2024, 21:27 BST Response: Hi there, Thank you for reaching out with your question about the Xbox Game Pass Ultimate 12-month offer. No, the $80 option for the Game Pass Ultimate does not require a brand new Xbox Live account. You should be able to use it with an existing account. Please note that for the 12-month subscription, you may receive multiple codes (typically 4 codes for 3 months each). You will need to redeem each code individually on your account. This helps you accumulate the total subscription duration you purchased. If you have any other questions or need further assistance, feel free to ask! Best regards, Dave I can't use these for mine and my brothers xbox accounts! I wasn't given codes. If I need to buy the other option then just tell me that!