My experience with Claddagh Jewellers was first rate. I am a US customer who ordered a bracelet for my and my wife's 46th anniversary. Everyone at Claddagh Jewellers worked to make sure that the bracelet arrived on time and that I was kept in the loop about every shipping update. Everyone who worked there was personally invested in seeing that the bracelet arrived on time. They were also uniformly kind and helpful. My wife wears the bracelet every day. I recommend Claddagh Jewellers without exception. It was a wonderful experience made so by a professional and personable staff!