I recently ordered a Claddagh Ring for our daughter for her High School graduation. She's always wanted one and was so happy and surprised! She LOVES it! The ring was shipped promptly and it arrived in time! Unfortunately I had not gotten the correct size, and the ring was a full size too big. I followed the directions for returning/exchanging purchases from CladdaghRing.com which included printing off a form and filling it out, and returning it with the ring. I'm VERY HAPPY to say that all went well, and it was just a matter of days from the time we mailed back the 'too big ring' and received the exchanged ring! It FITS PERFECTLY and she's happier than ever! The quality is so nice! She's proudly showing it off! Thank you for quality products AND quality service!