I have made multiple purchases from them in the past. Other than being slightly overpriced (and you accept that when you order so its not a ding on them) they were fine. This last order not so much. Same as all the other complaints here. You order an in stock item, they charge your card IMMEDIATELY, and then it takes forever to ship. You should not be charging the cards if you cant ship timely. Also I received an email to update me that my order was delayed, but it provided no time table for shipping. If you look all over social media you will see that many people are having the same issue. Also the fact that they take the time to film DAILY videos and put together multiple emails a day about items on sale, but are so far behind on shipping is annoying to the customer. Its like salt in the wound. EVERY employee they have should be working to ship orders all the time. You are at best a month behind on shipping.