I ordered ammo from them back in March 21. Over a month later, I have yet to receive my complete order. I get the: "Your order has already been shipped or is too far along in the process for a cancellation to be processed. Once you receive the order, contact us immediately and we can then create a return label so the order returned to us. Please do not open the package if you wish to return it." Why wait for them to finally ship the items, for then return to sender, to get a refund for unshipped items. It makes no sense. Just give the refund for unshipped items, and don't waste time and money shipping them. Its an excuse not to process a refund for items they have no intentions on shipping. This company is a SCAM.