I bought a $2K rifle from them on April 10th. My FFL sent a copy of his license to them on the 13th, the following Monday.
11 days later and me sending them copies of the FFL in response to action needed emails from them, they finally got my FFL dealer on file. We are approaching 30 days since I got my order confirmation and the rifle still has not shipped.
CF sends out multiple emails a day to get business and from my perspective, they can not handle the business that they have. They will not answer the phones or emails; But, they have time to respond in a public forum to save face. CF, it is more a contest of finding the exact model that I want at a price that it is not opportunistic, rather than getting a charge back, because my bank will tell you to stick your restocking fee.
We realize that logistics are strained, we would just appreciate common courtesy, even in uncommon times. You are missing your opportunity to show how great you could be. You look to be taking the easy way out. I am OK with being in the back of the line and it being a while until I get it. I am not OK with being invisible and am regretting my choice to do business with you after two good purchases. Show your customers the respect you would appreciate getting.
4 years ago
Classic Firearms has a
3.9
average rating
from
1,195
reviews
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