Cleanstore accept no responsibility for extremely poor customer services, after receiving the wrong product I was told I must wait for them to collect and get it back before rectifying there mistake, (as if I had given them a reason not to trust “ME”) this would add 6 days to my delivery, after pointing out to the young lady that this was terrible customer services I asked to speak to a manager because I felt bad for her and actually apologised for being disgruntled. The manager dodged my callback request and instead had the young lady promise me that if I could wait in the next day they would swap the device around. So the following day 14:00 arrived and I couldn’t help but call to see if everything was ok fortunately it was the same lady and she already knew what I was going to ask, I received a call back a little over an hour later to be told the swap would not be taking place for another 3 days!? Needless to say I was fuming and asked to speak again to the manager. This was when I realised there was no hope, he was sickly sweet polite and condescending while pointing out that my refund would only be processed when they received the product back. He agreed I should purchase the product elsewhere and receive a delivery the following day. Moral of the story, Cleanstore don’t give two s£i!s and a #%€$ about anything that happens within there business and the customer is most certainly wrong unless he asks if he would be better off trusting a different company. Don’t waste your time or energy buy from a reputable dealer.