We were asked to send pictures and measurements to clear garden rubbish and household waste and was quoted for that. When the man in his van turned up said he couldn't take 85% of it. Loaded the little bit they would take and left. Said he wasn't allowed to call the the company and said it happened all the time. He emailed them to confirm we should have a refund and yet they have not responded. Cost £250 to dispose of a fire and fridge freezer. How are they still in business ? The call centre happily takes your money but not your waste. Look elsewhere for help. Still no refund or contact from this unprofessional and underhand third party company who just pass unqualified leads to local traders