If only zero stars was an option!!! Such a shambles of a company, didn't arrive for my collection and didn't contact me, I had to contact them only to be told it would be first thing on Monday. Monday comes but no collection, again no contact from the company to advise this. When I contacted them again, I was advised they had moved it to the Wednesday now - I cancelled the collection as I couldn't deal with another let down. I understand things happen but on both occasions they knew they couldn't complete the collection but still arranged it. I was more mad at the lack of contact from the company, they had got my money so they didn't care that I had a street full of rubbish for collection.