The Clearabee van arrived two hours later than I had been alerted by the Clearabee team over the phone. The van had a broken shutter that didn't close so they couldn't pick up all the rubbish, and so having already been waiting for a long time the collection was rescheduled for the next day. The two van men said the van shutter had been broken for quite some time, and they were also worried about being pulled over by the police or causing more serious harm, as the rubbish they did pick up was dangerously placed on top of existing rubbish in the open-back van, with no shutter to hold it in. After not being able to make the pick-up on day one, Clearabee charged for another 2 yards of rubbish, more than there realistically were, and more than was estimated by their own team in my very clear photo. Clearabee made no apology for this and were happy to take the extra charge, as though it were standard procedure. I am now chasing the company as they did not turn up to collect the rubbish that they left as a result of their inadequate van. The company has taken the full payment from my account for an incomplete and shoddy job, and wasted a huge amount of my time. Avoid Clearabee.