Will never use this service again.took pictures of rubbish and arranged to pay £109.the next day 2 guys turned up and said they couldn't take most of it so I asked them to give me a quote on how much extra I would need to pay if they took all of it which I thought was a bit strange as I had sent them the pictures of the rubbish and they had agreed on the £109 . They then said that they would need to contact head office before giving me a price although one of the guys said £200.they then said they would take what they had in the van to the dump and would return for the rest, they never came back, so they lied to me and also scammed me. They basically took 5 bags of rubbish and charged me £109 .totally disgusted.