VERY DISAPPOINTED. You will be lured in with weekend and 7:00 AM replies to your emails, all your questions will be answered. Their pre-sales is very good but as soon as you pay them and all your positions have been collected.. you will hear NOTHING. No replies to your emails, or response to your phone calls. All the after sales support promised i.e. where are my belongings, when will they arrive, what time will they arrive... you won't receive any of this. I strongly recommend you avoid ClickMoves and Matt Burden, Madhuri Thakur and Nick etc.. There are other options, maybe slightly more expensive but when you have your life packed into boxes and give everything to some stranger and pay a lot of money.. it's worth paying for that confidence. Also, the drivers they use are just handyman type man-in-a-van. All your items are pilled in, with no care or wrapping, or padding.. ropes to keep them secure. Many of our items were scratched, dented, boxes bashed/ripped. Just AVOID ClickMoves and don't make moving any more stressful than it already is. You have been warned !