Rang to confirm my transfer on my return journey with the number provided on my documents to be told that they don't deal with click transfers anymore. Provided eventually after much begging with another number who would be able to help. After many attempts I finally spoke to someone who advised me that a local taxi company near to where I was staying in Tenerife would call me back. No call back rang most of the next day couldn't get through to anyone. No private transfer that I had paid for turned up so as a result had to pay for a taxi to the airport myself.