I received a message today from someone called Josh saying he was in the area and could call to do my switch over, I replied no thanks as I am sick so today isn’t suitable. He wrote back that he could do it from outside the house and all I would have to do is talk to someone on the phone to verify I am happy with the switch, I told him again today wasn’t convenient as I was sick .. he said again but I can do it from the outside of the house .. I then got angry and told him to forget about it as I’ve already stated I am sick and he said he would cancel the application. Someone from click has just shown up at my door to complete a switch over, I’m not sure if it’s lack of communication or just plain stupidity but no means no!!!